Data Retention Policy — Houss
Effective date: 25 August 2026
Company / operator: Gyan Prakash and Sons
Contact: info@houss.co.in
Website: https://www.houss.co.in
1. Active accounts
Data is retained while your account is active and needed to provide the Houss service.
2. Retention periods (draft)
| Data type | Retention |
|---|---|
| User profile (phone, name, DOB) | Until account deletion / day-60 purge |
| OTP logs | 24 hours (or ephemeral for closed-beta shared code) |
| Notifications | Until user deletes or 90 days idle |
| Timeline / activity events | Life of household + 1 year after household delete |
| Shopping / meal / driver records | Life of household + 7 years (financial dispute buffer — counsel to confirm) |
| Attendance records (incl. location-verified flags) | Life of household + period counsel confirms |
| Staff duty checklists & item completion ticks | Life of household (or until list deleted); completions tied to checklist items |
| Voice audio | Not retained — transcribed then discarded; no persistent voice recording store |
| Voice transcript | Used in-session for preview/confirm; not stored as a dedicated voice history |
| Photos (gate, shopping, meal/driver refs, task status, vehicle/appliance, receipts) | Life of household until file deleted or household purged |
| Staff documents (ID/compliance vault) | Until staff removes, share revoked, or 1 year after employment link ends (counsel to confirm) |
| Payroll / advances / salary ledger entries | Life of household + legal/tax retention (counsel to confirm) |
| Account deletion requests / ops logs | As needed to complete purge + audit |
| Subscription / promo entitlement | While relevant to access + billing records when payments live |
| Analytics events | 24 months aggregated (when enabled) |
| Server logs | 90 days |
| Backups | 30 days rolling |
3. Deletion & anonymization
On account deletion (see our [Account deletion](account-deletion.html) page):
- Personal identifiers are removed or replaced with anonymized values
- Device tokens, notifications, and that user’s staff documents are cleared
- Phone number is released after the cooling / purge period
- Household history for other members may be kept with the actor anonymized
4. Household deletion
When a master admin deletes a household (when enabled), household-scoped data is removed according to our database rules (cascade delete).
5. Legal holds
Data may be preserved when required by law, court order, or an active dispute.
6. Contact
Questions: [info@houss.co.in](mailto:info@houss.co.in)
We will update this policy when we add new data types or change how long we keep information.