Data Retention Policy — Houss
Effective date: 25 August 2026
Last updated: 12 October 2026
Company / operator: Gyan Prakash and Sons
Contact: info@houss.co.in
Website: https://www.houss.co.in
1. Active accounts
Data is retained while your account is active and needed to provide the Houss service.
2. Retention periods (draft)
| Data type | Retention |
|---|---|
| User profile (phone, name, DOB) | Until account deletion / day-60 purge |
| OTP logs | 24 hours (or ephemeral for closed-beta shared code) |
| Notifications | Until user deletes or 90 days idle |
| Timeline / activity events | Life of household + 1 year after household delete |
| Shopping / meal / driver records | Life of household + 7 years (financial dispute buffer — counsel to confirm) |
| Calendar event venue map pins (lat/lng) | Life of the event / household (same as calendar event data) |
| Attendance records (incl. whether self check-in was within about 50 metres of the home pin) | Life of household + period counsel confirms. The phone’s movement is not stored. |
| Staff duty checklists & item completion ticks | Life of household (or until list deleted); completions tied to checklist items |
| Voice audio | Not retained — transcribed then discarded; no persistent voice recording store |
| Voice transcript | Used in-session for draft/submit; not stored as a dedicated voice history |
| Everyday photos (gate, shopping reference, meal/driver reference, task proof) | Removed when the job is finished, or after 24 hours, unless Keep this photo was chosen — then until the item is deleted or the household is purged |
| Receipts, vehicle and appliance papers (photo, PDF, or Word) | Until the record is deleted or the household is purged |
| Staff documents (ID/compliance vault: photo, PDF, or Word) | Until staff removes, share revoked, or 1 year after employment link ends (counsel to confirm). These files are not sent to an outside reader. |
| Staff documents — owner locked copies | Until the owner unlocks/deletes the home copy (separate from staff vault; staff delete does not remove locked copies) |
| Payroll / advances / salary ledger entries | Life of household + legal/tax retention (counsel to confirm) |
| Account deletion requests / ops logs | As needed to complete purge + audit |
| Subscription / promo entitlement | While relevant to access + billing records when payments live |
| Analytics events | 24 months aggregated (when enabled) |
| Server logs | 90 days |
| Backups | 30 days rolling |
3. Deletion & anonymization
On account deletion (see our [Account deletion](account-deletion.html) page):
- Personal identifiers are removed or replaced with anonymized values
- Device tokens, notifications, and that user’s own staff-vault documents are cleared
- Owner-locked household copies of staff documents stay with the household until an owner unlocks/deletes them or the household is purged
- Phone number is released after the cooling / purge period
- Household history for other members may be kept with the actor anonymized
4. Household deletion
When a master admin deletes a household (when enabled), household-scoped data is removed according to our database rules (cascade delete).
5. Legal holds
Data may be preserved when required by law, court order, or an active dispute.
6. Contact
Questions: [info@houss.co.in](mailto:info@houss.co.in)
We will update this policy when we add new data types or change how long we keep information.